Privacy Policy

1. Introduction

Xinjiang China International Travel Service (hereinafter referred to as "Xinjiang CITS" or "we", Business License No.: L-XJ-CJ00005) understands the importance of your personal information and is committed to protecting its security. This Privacy Policy applies to all services provided on this website (www.xjzggjlxs.cn).

Before using our services, please read and fully understand this Privacy Policy. By using or continuing to use our services, you agree to our collection, use, and protection of your information as described in this policy.

II. Information We Collect

1. Information You Provide Voluntarily: When you submit a request via our "Contact Us" form, "Customize Your Itinerary" page, or online chat, we may collect your name, phone number, travel preferences, group size, budget range, and message content to assist with itinerary planning and consultation.

2. Automatically Collected Information: To enhance your experience, we collect essential access statistics, including pages viewed, click behaviors (e.g., route browsing, article viewing, phone clicks, WeCom add actions), visit time, and device type. This data is aggregated for statistical purposes only and will not be used to identify you personally.

3. Cookies and Similar Technologies: This site may use cookies or browser local storage to save your preferences (e.g., city selection for the weather widget) and enhance your browsing experience. You can block or delete cookies via your browser settings, but this may affect some features.

3. How We Use Your Information

We collect information only for the following purposes: providing travel consultation, itinerary customization, and quotation services; processing your bookings and travel arrangements; conducting website traffic analysis and click tracking to optimize page content and functionality; and sending you notifications related to your trip, with your consent.

We will not sell your personal information to any third party. We may share or disclose your information only in the following cases: with your explicit consent; when necessary to complete travel arrangements (e.g., providing essential guest information to hotels, transportation providers, attractions, and other service partners); or as required by law or by mandatory orders from administrative or judicial authorities.

IV. Data Storage and Protection

Your personal information is stored on servers located within the People's Republic of China. We implement reasonable technical and management measures to protect your data security, preventing unauthorized access, disclosure, tampering, or loss.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law. After the retention period expires, we will delete or anonymize your personal information.

5. Your Rights

You have the right to access and correct your personal information, withdraw prior consent, and request deletion of your personal data or related records.

To exercise the above rights or if you have any questions, comments, or complaints regarding personal information protection, please contact us via our customer service hotline at 18999127242 or visit our office at Room 16, Ruida International Building, Tianshan District, Urumqi. We will process your request as soon as possible after verifying your identity.

VI. Protection of Minors

This site is intended for adult users. If you are under 18 years old, please use our services and provide personal information only with the supervision and guidance of a guardian. We do not actively collect personal information from minors; if we discover that we have collected such information without verifiable parental consent, we will make every effort to delete it as soon as possible.

VII. Third-Party Links

This website may contain external links to third-party sites (such as official government portals). These sites are not operated by us, and their data collection and usage practices are governed by the third party's own privacy policy. We recommend you review their policies when visiting.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Updated versions and their effective dates will be posted on this page. If changes are material, we will notify you through appropriate channels, such as website announcements. Your continued use of our services constitutes acceptance of the revised policy.