Many visitors to our official website are unsure how to register with Xinjiang International Travel, what the process involves, and worry that online registration is unsafe or contracts aren't legitimate. Today, we'll clarify everything for you.Xinjiang China International Travel Service Official WebsiteComplete booking process: from route selection to arrival and reception in Xinjiang. Step-by-step guide for solo travelers, small group trips, and family custom tours.
1. Review route details before registering
Step 1: Browse routes and filter for the best option. After visiting our website, you can navigate by destination category:Altay Tourist Routes、Southern Xinjiang Tourist Routes、Ili Tour Routes、North-South Xinjiang Grand Loop ItineraryEach itinerary clearly lists the number of travel days, daily schedule, included services, best season to visit, and group type (2-6 people small group/customized tour). For example, click to view winter options featuring Sarygöl's blue ice or Hemu's snowscapes.Luxury Edition: Dual Lake Winter Journey 8 DaysView details.
2. Contact customer support to confirm details
Step 2: Contact customer service for details. You can reach out to our support team from any route detail page. Share your travel dates, number of travelers, whether there are seniors or children, and any special dietary or accommodation needs. Our team will provide real-time updates on availability, current road conditions for the season, items you need to bring, detailed pricing, and what's not included. Please note that late autumn and winter (snow season) are peak booking periods in Xinjiang. Accommodations and vehicles in Altay and Sayram Lake are often limited; we recommend contacting us 15–30 days in advance to secure your spot.
3. Sign a formal contract and pay the deposit
Step 3: Confirm your itinerary and sign a formal travel contract. Xinjiang International Travel Service exclusively uses official electronic travel contracts. These contracts clearly detail the itinerary, accommodation standards, vehicle type, included entrance fees, insurance coverage, and our "pure play" promise (no shopping or optional paid activities). All terms are explicitly stated in writing—there are no verbal promises. Please verify that the travel agency name and business license number on the contract match "Xinjiang China International Travel Service" to avoid confusion with similarly named entities.
Step 4: Pay a deposit to reserve your spot and receive trip details before departure. Once the itinerary is confirmed, pay the deposit to secure transportation and accommodation. The remaining balance can be paid according to agreed milestones. As departure approaches, customer service will send a complete pre-departure notice including: pickup location in Urumqi, driver contact information, tour guide details, packing list, and important travel tips. After landing in Urumqi, the driver will pick you up, and your journey begins.
4. Common Pitfalls to Avoid When Registering Online
Key tips for online registration: Do not transfer money privately via unknown personal WeChat accounts—use only official customer service channels. Beware of claims like "super low-price last-minute deals with no contract upon same-day sign-up." In winter, heavy snow in Altay can cause road closures; confirm rescheduling and refund policies with customer service before booking. If you require a private group, contact customer service directly to customize your itinerary; group joining is not mandatory.
Remember these four points to avoid most common pitfalls:
- Verify the channel: Contact only via official website live chat. Do not add unfamiliar personal WeChat accounts or transfer funds to personal accounts.
- Review the contract: Before signing, verify that the travel agency name and business license number correspond to Xinjiang China International Travel Service.
- Clarify in advance: which tickets, accommodation standards, vehicle types, and insurance are included; what is excluded.
- Keep proof: Save payment records and verify the airport pickup time, driver contact, and guide contact on your tour confirmation before departure.
V. Frequently Asked Questions Before Registration
Q: Can I reschedule or cancel? A: Yes. Rescheduling and cancellation follow the terms agreed in your contract. If road restrictions occur during winter, our customer service team will notify you in advance and provide rescheduling options. Q: How soon will I receive confirmation after booking? A: Once your deposit is paid and your spot is secured, a trip confirmation will be sent. The full departure notice will be issued 1-3 days before your travel date.
Xinjiang is vast. Plan ahead and book with a licensed agency for peace of mind. For questions about Xinjiang tour packages, chat with our customer service team on the official website of China International Travel Service (CITS) Xinjiang Branch.
Recommended for You
- Xinjiang Travel GuideRegistration Process, Contract Considerations, and FAQs
- Southern Xinjiang Tourist RoutesCultural routes featuring Kashgar, Pamir, and Poplar Forest
- Double Lake Winter Tracks 8 Days | Light Luxury EditionKanas and Sayram Lake Winter Small Group Itinerary
